In our last blog, we talked about how your dealership can start responding to the latest SMMT guidelines around social distancing by preparing its demonstrator fleet for unaccompanied test drives.
In this post, we’ll be focusing on the importance of implementing a diary system to book test drives, and how AX Manage can help to simplify this process whilst following the new guidelines.
The importance of a diary system
Test drives are an important part of the vehicle sales process. In order to make it as easy as possible for customers to take test drives while maintaining social distancing, it’s essential for them to offer the ability to book in advance. One way of doing this efficiently is by using a digital booking diary.
Having a diary system provides much-needed visibility on the status and whereabouts of your entire demonstrator fleet. By extension, this allows all dealership staff to manage customer expectations, both in terms of availability and lead times. It also helps dealerships to plan their resources in advance and enables them to initiate a process for preparing vehicles in advance (i.e. COVID-19 compliant cleaning).
How AX Manage can help
AX Manage provides a flexible, multi-platform solution that can be used across different devices among staff members who are working from home and those who may be working on-site.
In the video below, find out how AX Manage can help you to simplify the booking process for your dealership.
"Booking test drives in advance is a crucial part of any sales process when selling a vehicle. It allows you to plan your dealer’s resources in advance, from preparing the vehicle to being ready to accept the vehicle back and appraise any damage.
The unique AX Manage booking diary gives complete visibility on bookings, what vehicles are available and when. Booking a test drive can then be done on the move in seconds on any platform."