Insurers & Brokers

We offer a compelling alternative for the insurer market.  Our exceptional team and service levels helps support customer retention. 

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Accident Aftercare

Accident Aftercare services not only provide a valuable income, but more importantly they ensure you can extend and optimise the lifetime value of your customers.

AX Retain

We are proud to manage a highly effective claims management team who can provide a compelling outsourced alternative. Our First Notification of Loss (FNOL) team act as an extension of your team providing accident assistance and management.

Our highly qualified and experience team are experts at putting customers at ease during what can be a stressful time, whilst also quickly identifying  the best fault or non-fault solution.

Combining professionalism, empathy and tailored automation, our team has a reputation for excellent customer service ratings and a 'low leakage rate'.

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AX Replace

Helping customers who have been involved in a fault or non-fault accident stay mobile by managing delivery of the most appropriate replacement vehicle as quickly as possible is what we do brilliantly

AX have entered the insurance market after building strong, fair and sustainable relationships with a number of Motor Insurers and Brokers.  With our size and agile infrastructure we can offer you a financially competitive arrangement whilst delivering an improved and tailored journey for your customer.

  • Non-Fault Vehicle replacement (Credit Hire)
  • Under 21 vehicle replacement
  • Third Party Intervention replacement
  • 1st Party Prestige vehicle replacement
  • Vehicle replacement insurance hire

AX Repair

Effectively managing both the repair and mobility provision allows you to deliver the best journey for your customer.

We have worked with the bodyshop and dealership markets for many years and have an enviable network of manufacturer approved repairers for both fault and non-fault management.

We can deploy directly into our network, manage key to key times and track the repair status in order to manage your customer’s expectations.

We can offer credit repair funding or manage repair payment through the insurer.

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Rated Excellent on Trustpilot

AX is proud to be the only Credit Hire company rated as Excellent on Trustpilot because we put people at the heart of everything we do.

We continually demonstrate industry leading repair capture and hire conversion rates which deliver unrivalled levels of customer satisfaction to our partners.

Contact us now to find out more.

Software, Devices and Insurance

 

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AX Connect

Developed to meet our own fleet needs initially then those of our partners.

Our full range of connected vehicle devices range includes:

  • Traditional telemetry and tracking devices
  • Dash-cams
  • Covert trackers

These devices provide valuable information and alerts on the vehicle location, driver behaviours, utilisation and even accident reporting, all in user friendly management software and apps.

AX Protect

Combining data gathered from our connected devices with intelligent software, monitoring, alerts and human expertise, AX Protect provides reassurance to your policyholder that their vehicle can be tracked and recovered in the event of their vehicle being stolen.

Our team also monitor and report on vehicle fleets, so when alerts are flagged such as speeding, erratic driving, potential accidents or even non-movement.

We also prepare reports and can track vehicles that go to potentially suspicious areas such as race tracks and ferry ports.

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Innovation at its best

If you have to manage cars, whether they are demonstrators, courtesy cars or a fleet, our innovative software platform, connected devices and monitoring services offer solutions which can be tailored to meet your needs.

We are here to find solutions to your problems to reduce operational, legal and accounting issues caused by managing vehicles.

Contact us now to find out more.

Why choose us
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Our large fleet and partnerships enable us to deliver any vehicle

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We are the leading ‘service’ provider in the UK vehicle replacement market

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Lean processing and tailored technology for industry leading conversion

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Partner and customer portals for real time updates and detailed information

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Digital development focus to meet evolving customer behaviour

Testimonials