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Total Loss and Uninsured Loss
Pre-claim questions
My Insurer and Fault Party’s Insurer (TPI)
Hire Car
Delivery and return of car
Updates on progress
Documentation
Penalties, fines and charges
Going on holiday
Repair process
General
Vehicle value and valuations
Total Loss and Uninsured Loss
APU
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Help Centre
Total Loss and Uninsured Loss
Pre-claim questions
My Insurer and Fault Party’s Insurer (TPI)
Hire Car
Delivery and return of car
Updates on progress
Documentation
Penalties, fines and charges
Going on holiday
Repair process
General
Vehicle value and valuations
Total Loss and Uninsured Loss
APU
Total Loss and Uninsured Loss
UIL (Uninsured Loss) – What can I claim for?
Total loss information including Categories and what it means?
I don’t want my car back. Why do I have to deal with the salvage?
My car is a total loss and I have finance outstanding what happens?
Where do I send my V5?
I don’t want my car repaired, I want it to be a total loss.
I want to keep my car
I am not happy with my valuation
What happens next?
Do I need to do anything?
I don’t want to keep my car.
When will I receive my payment from the third party insurers for total loss?
How long will I have the hire car if my vehicle is deemed a total loss?