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Help Centre
Documentation
COVID-19 Corona Virus
AX Track
Pre-claim questions
My Insurer and Fault Party’s Insurer (TPI)
Hire Car
Delivery and return of car
Updates on progress
Documentation
Penalties, fines and charges
Going on holiday
Repair process
General
Vehicle value and valuations
Total Loss and Uninsured Loss
Documentation
I have received another rental agreement to sign? Why do I have to sign this?
Why do I need to complete a HEF (Hire Extension Form)?
I have a letter from the fault party's insurer, what do I need to do?
Why do I need to complete AQF (Accident Questionnaire Form) – I have done the online version.
