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Help Centre
Updates on progress
AX Track
Pre-claim questions
My Insurer and Fault Party’s Insurer (TPI)
Hire Car
Delivery and return of car
Updates on progress
Documentation
Penalties, fines and charges
Going on holiday
Repair process
General
Vehicle value and valuations
Total Loss and Uninsured Loss
Updates on progress
How do I login to my claim?
How long will my claim take?
When will my car be repaired?
When will I be updated and how often?
How do I update my preferences?
