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Hire Car
Pre-claim questions
My Insurer and Fault Party’s Insurer (TPI)
Hire Car
Delivery and return of car
Updates on progress
Documentation
Penalties, fines and charges
Going on holiday
Repair process
General
Vehicle value and valuations
Total Loss and Uninsured Loss
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Help Centre
Hire Car
Pre-claim questions
My Insurer and Fault Party’s Insurer (TPI)
Hire Car
Delivery and return of car
Updates on progress
Documentation
Penalties, fines and charges
Going on holiday
Repair process
General
Vehicle value and valuations
Total Loss and Uninsured Loss
Hire Car
Do you provide fully electric vehicles?
Are you providing a courtesy car?
Will a get a car the same as my own?
What do I do if I have an accident in the hire car?
What do I do if there is an issue with the hire car?
Do I have to clean and refuel AX vehicle before returning it?
I wanted a like for like vehicle but the one you have given me is not the same as my own.
Hire car is too big or too small, can I swap it?
I want to add someone on to drive the hire car, is this possible?
Can my pet or guide dog travel in the hire car?
Can I smoke in the hire car?
Will I be liable for hire charges
Why do I have to pay the VAT?