We are thrilled to announce that AX has been shortlisted for the prestigious 2026 British Claims Awards in the Credit Hire Partner of the Year category.
This recognition is a testament to our unwavering commitment to innovation, customer service, and excellence within the insurance industry. Our place on the shortlist is thanks to the success of our groundbreaking AX Academy, which has transformed how we deliver expertise and support to our partners.
Launched in 2024, the Academy was created in response to the evolving needs of the industry and our determination to provide colleagues with the very best tools for professional growth. Through the Academy, we have digitised and streamlined our training processes, ensuring our team remains at the forefront of industry developments and best practice.
As highlighted in our recent article, the Academy provides our colleagues with access to interactive, on-demand learning resources that enhance their knowledge and skills, ultimately boosting customer satisfaction and service delivery. This digital-first approach allows us to adapt to the changing landscape of claims management, equipping our team to handle complex cases with confidence and agility. Feedback from participants has been overwhelmingly positive, with many highlighting the increased flexibility, accessibility, and relevance of the content delivered.
This digital-first approach allows us to adapt to the changing landscape of claims management, equipping our team to handle complex cases with confidence and agility. Feedback from participants has been overwhelmingly positive, with many highlighting the increased flexibility, accessibility, and relevance of the content delivered.
Being shortlisted for this award is not only an honour, but also a reflection of our ongoing investment in people and technology. We are proud to work alongside insurers to deliver outstanding results for policyholders, and we see this recognition as further motivation to continue raising standards across the industry.
We look forward to the British Claims Awards ceremony and wish all fellow finalists the very best of luck. Thank you to our partners and clients for your continued trust and support as we drive positive change in credit hire.
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