The third-party insurers often raise a defence that you could have hired a vehicle at a lesser rate elsewhere, and the easiest way for us to argue against this is to provide evidence to suggest this would not have been possible as you were not in a financial position to do so.
AX or our Panel Solicitors will clarify that you are entitled to the replacement vehicle, and that no one is suggesting that you should have hired a vehicle elsewhere.
It is a hypothetical legal argument, and generally claims where we have the evidence settle quicker. Therefore providing these documents generally assists in a swift settlement.