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  2. Delivery and return of car

I have returned the hire car but what happens now?

Your claim will now move to our settlements team who will contact the fault party’s insurer on your behalf to make a claim for your losses.  If the fault party’s insurer settles, we will not need to contact you again, but we will send you a letter to confirm the claim is settled in full.  If for any reason the fault party insurer does not settle, we may need to contact you in the future to help back