My Insurer and Fault Party’s Insurer (TPI)

• Will my No Claims Bonus (NCB) be affected?
• Do I have to pay my excess?
• Do I have to let my insurer know I have been in an accident? Will it affect my policy?
• Liability is disputed, what happens now?
• Why am I being asked to claim on my own insurance policy? It’s not my fault.
• My insurance increased and I believe it is because of this accident, can you send me something to show I wasn’t at fault?
• I’ve been asked to claim on my own policy, what do I need to do?
• Why aren’t you dealing with my Insurance Company/ Referrer?
• What happens if the third party insurers do not respond?