What do I do if there is an issue with the hire car?

For any issues during office hours, please call 01675 434 667 and our team will help you.

If you are calling outside office hours, it will speed up response time if we put you directly in touch with one of our partners who can help immediately. You will need to identify the supplier that has provided the vehicle by referring to the key fob.

For AX vehicles please call the following:

  • Breakdowns - Call 0800 9709750
  • Tyres - Call ASAP Tyres on 0121 270 6225
  • Windscreens - Call Nationwide on 01509 410752

For Partner vehicle breakdown/mechanical faults please call:-

  • Europcar - 0800 0280 999
  • Thifty - 0800 373 171
  • AVIS -  0800 200 888