I wanted a like for like vehicle but the one you have given me is not the same as my own.

“Like for like” or “equivalent” is a broad description of our service.  We aim to provide you with a vehicle as close as possible or similar (if not the same) as your own. 

However, on occasions, we cannot do this for reasons such as discontinued models, specifications, availability etc. 

We always aim to provide you with the closest vehicle to your own based on the industry-standard vehicle groupings.

If you feel the vehicle provided is not appropriate for your needs, please contact us so we can see if there is anything we can do.