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TFL - Congestion Charge zone

If AX receives notification of a penalty, fine or charge, we will attempt to transfer liability to you where possible or, to avoid the amount payable being increased, pay the amount on your behalf and recharge the same to you with an administration charge of £25.

Are hire vehicles already registered on a TFL account? 

No. You are responsible for the congestion charge unless the vehicle is exempt.

Can I add the hire vehicle to my current TFL account?

Yes, we strongly advise you to contact TFL to add the hire vehicle to your account for the duration of hire.

How much is the London Congestion Charge Zone?

The latest details of the congestion charging zone costs can be found on the TFL website.


**AX would like to reiterate that in accordance with the hire agreement, any penalties, fines or charges incurred, are the responsibility of the hirer. AX reserves the right to pay the fine and recharge the hirer together with an administration fee.


Contact Penalty Invoices on 03700116720 by selecting Option 4 Option 3 or email PenaltyInvoices@ax-uk.com