Keeping customers mobile

We are the leading service provider for mobility solutions in the UK’. We pride ourselves on the quality and cleanliness of our vehicles, our delivery and collection promise and the professionalism of our employed drivers.

At AX we provide multiple mobility solutions for non-fault accident management, daily rental, third party intervention, electric vehicle rental and courtesy cars. The service provided within the vehicle selection, deployment, delivery and collection stages remain the highest focus for our team.

Our business specialises in car replacement, with an enhanced focus on the future to provide the necessary support for the transition to Electric Vehicles. We are able to manage non-car requirements by utilising our close partnerships with specialist mobility providers, enabling solutions for motorbikes, vans, taxis and commercial vehicles.

Capability

With an extensive mainstream, prestige and electric car fleet, deployed from nationwide distribution hubs, AX are able to guarantee both a ‘delivery and collection’ promise, to and from a location of the customer’s choosing.

The benefits of using the AX vehicle fleet:

Like for like provision wherever possible
NEW: EV for EV guarantee
Entire hire deployment and management handled in-house
All vehicles under 2 years old
UK coverage from 10 large distribution centres
Contactless delivery promise
On-time Delivery and Collection in 95% of occasions
No upsell guarantee

Credit hire replacement vehicle

In the event of a non-fault accident, where there is a validated third party and need, AX are able to provide a like for like replacement vehicle and recover the costs, on the customer’s behalf, from the at fault insurer.

We are also able to arrange and manage repairs via our comprehensive network of preferred suppliers, where we will also recover costs, on the customer’s behalf, from the at fault insurer.

Why use AX? We not only provide the best service in the market but we are proud to convert more customers along the non-fault route.

There is no traffic light system with us – we will review and validate every claim via our experienced team of claims handlers.

Daily Rental

To support fleet replacement, a guaranteed vehicle insurance provision and any other need to supply your customer with a mobility, AX can support with competitive rates for mainstream, prestige and electric cars.

Why AX? We may not always be the cheapest, but we’ll deliver and collect when and where we say we will.

Third Party Intervention

There is a growing need to be proactive in order to mitigate losses. AX provide mobility for any TP intervention solutions, guaranteeing delivery times and providing competitive rates for all mainstream, prestige and electric cars.

Why AX? We can offer guaranteed mobility within 2 hours, either via a replacement vehicle or a taxi to the customer’s destination.

Courtesy Car

As part of our fault repair management service, our bodyshops, where available, will offer a courtesy car provision for the duration of the repair.

Partner Testimonials

“AX have proved to be an excellent credit hire partner for insurethebox. From initial engagement, they understood our aims and provided a solution that focused on our objectives. Implementation was quick and easy. From day one, the focus has been on continual improvement and shared market insight. They are good people to work with and the success has been achieved through excellent relationship management on both sides coupled with their agility when it comes to introducing changes.”

Mark Ferguson
Head of Claims Suppliers & Partnerships

“At Somerset Bridge Insurance, our ultimate focus is to provide ‘peace of mind’ for our customers. We selected AX for their fresh and transparent customer approach both from a partnership and customer perspective. The consistent high level of service, the improved visibility of the claims journey and the reduction in customer issues supports our customer claim promise and retention philosophy."

Mel Bebbington
Claims Operations Director

Latest Case Study

Somerset Bridge extends alliance with AX