How to choose the right fleet accident management partner

A great partner reduces pressure on your business

An accident can be overwhelming for a fleet of any size, piling on the pressure when it comes to managing claims, organising repairs and getting the driver back behind the wheel.

Outsourcing this process to a specialist fleet accident management service provider can offer significant benefits to your business: saving time, money and minimising vehicle downtime, while also improving efficiency and compliance.

However, finding a provider that meets the requirements of your business is a complex task which needs careful consideration – particularly with the introduction of EVs into fleets starting to gain momentum.

We’ve created a guide to help you identify your needs and ask the right questions to potential providers, ensuring you can make an informed decision, reducing the overall impact of accidents on your fleet.

Motor Assist_Fleet_Accident management partner guide

About the guide

Our guide, How to choose the right accident management partner, outlines key points to consider when choosing a provider. These include:

Capacity to provide quick and efficient FNOL process
Ensuring all aspects of the accident management process are supported
Provision of comprehensive mobility solutions – including EV for EV replacements
Proactive support to help analyse fleet data

About AX Motor Assist

AX Motor Assist is designed to help fleet managers respond to accidents efficiently. We’ll take care of the whole claims process, so you can continue to operate your fleet and ensure your SLAs are met.

Our in-house FNOL team is available 24/7 to capture incident data and handle each stage of the claims process on your behalf. The team is always on hand to remove the burden of managing your supplier network by proactively dealing with roadside recovery, repair deployment and repair management.

AX will also help you find a suitable replacement vehicle following a non-fault accident. We have nationwide locations to ensure rapid delivery of a suitable vehicle for your driver, and can even provide EV-for-EV replacements.

Outsourcing your accident management needs to AX Motor Assist will save you time and help you to reduce costs, allowing you to manage your fleet without disruption.

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What our partners say

"Whether securing leads, alleviating pressure on our bodyshops or directly supporting our customers – AX not only excels but does so as an extension of the team. That trust is invaluable and is why our partnership will extend to 15 years with the new contract."

Head of Group Operations - Leading Dealer Group