Somerset Bridge extends alliance with AX as exclusive outsourced claims handling and repair management partner
Find out more
Somerset Bridge extends alliance with AX as exclusive outsourced claims handling and repair management partner
Find out more
We have been working with the Broker, Fleet and Insurance sectors, providing motor claims and accident management for over 21 years.
We understand the importance of your brand reputation and your customers demands. At ‘the moment of truth’ we keep your customers’ inconvenience to a minimum
A new digital end to end FNOL and claims management platform, including full supplier integrations, decision optimisation tools, full MI suites and telematics data sharing
We are available whenever your customer needs us. We will ensure that your customer’s mobility and emergency recovery needs are dealt with as soon as possible
Our ability to deploy to our own repair network, our own vehicle fleet and our own claims managers allows us to move quickly and make the ‘right first time’ decision
Our team will co-ordinate the entire repair process, fraud monitoring, liability assessment, proactive incident progression, cost management and direct insurer negotiation
We can balance the commercial offering to ensure both revenue generation and full cost management are aligned and balanced
DOWNLOADABLE RESOURCE
As customer acquisition becomes more difficult with the introduction of new price walking regulations, there is a vital need for brokers to drive competitive advantage in other aspects of their business.
Download our guide to find out more.
Every step in the claims process plays an important role in creating strong customer satisfaction. The most critical step of all, however, is FNOL. Download our guide for motor insurance brokers to find out why you should outsource FNOL.
According to research from Insurance Age, 57.7% of brokers are concerned they could be left behind as the UK's vehicles transition to EV or hybrid vehicles. What can they do to support the transition to EV?
Our team of experts are on hand to answer any questions you may have about the Motor Assist services, or feel free to answer a few questions from our digital assistant AXEL that may be able to guide you to some excellent resources.
“AX have proved to be an excellent credit hire partner for insurethebox. From initial engagement, they understood our aims and provided a solution that focused on our objectives. Implementation was quick and easy. From day one, the focus has been on continual improvement and shared market insight. They are good people to work with and the success has been achieved through excellent relationship management on both sides coupled with their agility when it comes to introducing changes.”
“At Somerset Bridge Insurance, our ultimate focus is to provide ‘peace of mind’ for our customers. We selected AX for their fresh and transparent customer approach both from a partnership and customer perspective. The consistent high level of service, the improved visibility of the claims journey and the reduction in customer issues supports our customer claim promise and retention philosophy."
