Somerset Bridge extends alliance with AX as exclusive outsourced claims handling and repair management partner
Find out more
Somerset Bridge extends alliance with AX as exclusive outsourced claims handling and repair management partner
Find out more
AX is the leading provider of accident aftercare services alongside intelligent software and in-car connected devices, delivered via its two operating divisions: AX Automotive and AX Innovation.
AX Automotive delivers vital support to businesses and drivers in the event of an accident, providing accident assistance services including recovery, repair and replacement vehicles with an emphasis on exceptional customer service.
AX Innovation pioneers a growing suite of vehicle technology products, combining intelligent software and insurance with in-car devices and human expertise to help you Manage, Connect and Protect your vehicles.
Claims managed every year
Partners
Vehicles on Fleet
NPS Score
Revenue
Calls handled a month
“AX have proved to be an excellent credit hire partner for insurethebox. From initial engagement, they understood our aims and provided a solution that focused on our objectives. Implementation was quick and easy. From day one, the focus has been on continual improvement and shared market insight. They are good people to work with and the success has been achieved through excellent relationship management on both sides coupled with their agility when it comes to introducing changes.”
Mark Ferguson
Head of Claims Suppliers & Partnerships
“At Somerset Bridge Insurance, our ultimate focus is to provide ‘peace of mind’ for our customers. We selected AX for their fresh and transparent customer approach both from a partnership and customer perspective. The consistent high level of service, the improved visibility of the claims journey and the reduction in customer issues supports our customer claim promise and retention philosophy."
Mel Bebbington
Claims Operations Director
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