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  2. COVID-19 Corona Virus

What happens if a repairer is closed and my vehicle repair has not started?

If your vehicle is roadworthy, we will book your vehicle in for repair when the repairer reopens or we will attempt to find another local repairer who can book your vehicle in earlier.

If your vehicle is unroadworthy and you are a key worker, a vulnerable person or need your vehicle for essential travel, we will attempt to locate an open repairer and provide you with a replacement vehicle whilst yours is being repaired; this is subject to you not having access to an alternative vehicle.

If you have any questions you cannot find answers to, please contact our live chat team, as call queues may be long at this difficult time.