1. Help Centre
  2. COVID-19 Corona Virus

My vehicle is a Total Loss but I cannot purchase a new vehicle?

Our handlers will give you guidance based on your individual circumstances regarding purchasing a new vehicle. In some cases, it may be possible to purchase another vehicle, or the purchase of another vehicle may not be an immediate concern for you. 

However, if you have a need for a vehicle and have reasonably exhausted every option in sourcing a vehicle, our current policy is that you can continue in our vehicle until motor vehicle retailers re-open to the public.