COVID-19 Corona Virus

Current guidelines, operations and advice.

• I have been diagnosed with Coronavirus but you have asked to collect the replacement vehicle. What should I do?
• I am an AX Innovation Customer or Partner, are you continuing to provide services?
• Is AX currently operating as normal?
• Are repairers operating as normal?
• What happens if a repairer is closed and my vehicle repair is not complete?
• What happens if a repairer is closed and my vehicle repair has not started?
• What precautions are AX taking when delivering and collecting vehicles?
• An insurer is due to inspect my vehicle, will that still happen?
• I have received a cheque, but I cannot get to the bank to cash it?
• My vehicle is a Total Loss but I cannot purchase a new vehicle?
• I am a key worker and a vehicle is vital for my work, can you assure me I won’t be left without a vehicle?