Implementing an Accident management programme

AX Motor Assist thrives through technology, but no amount of technology will succeed in accident management if your implementation plan is not sound.

Repair Progression

AX Motor Assist takes complete control of the entire repair process, managing it end-to-end with the sole aim of getting your vehicles back on the road as quickly, efficiently and economically as possible.

Engineering and Cost Control

Road traffic accidents are a hugely expensive cost to businesses in terms of downtime resulting in potential lost revenue and the actual cost of vehicle repair. It’s therefore vital to have complete control over the entire repair management process. 

Intelligent Service Deployment

Having an accident management partner that can access all of the necessary service deployments around the clock, is key to giving you the peace of mind that no matter the issue, your customer is in good hands.

First Notification of Loss

FNOL seems incredibly simple at its core, its just answering calls?

It's not, it requires a fine tuned customer service operation while still delivering empathy and service excellence in equal parts. 

Repair Management

Repairs used to be very simple, both to complete and oversee. However, this isn’t the case anymore as advancements in technology have made repair cycles much more complex.

As a result, managing costs and repair cycles is paramount and appointing a bodyshop or repair centre that can work to impeccable manufacturer approved standards is also a crucial factor.